Mark Riopel

Mediation Training with Sandra Lee

Posted by Heidi Risser
on March 22, 2019

Once again, I am training new mediators with Mark Riopel and Ketan Soni. We have another fantastic class of mediators. Our community is going to be filled with very experienced family law mediators.

My hope is that our clients will choose mediation instead of litigation to handle their family law issues.  To inspire everyone, Sandra Lee came to speak to the class.  She offered her view of mediation from the viewpoint of a non-lawyer mediator.  She has built up a thriving mediation practice over the years and helped thousands of people make better decisions about their lives and families. 

Sandra Lee and I stand side by side hugging after our mediation training.
Sandra Lee inspires students to write their own story of their divorce through empathetic and strategic mediation.

She gives the power to her clients, telling them that they can write the story of their divorce.  It can be peaceful through mediation and settlement, or it can be acrimonious through litigation. 

Sandra inspires me to give the power to my mediation clients, and to give them the credit when mediation succeeds.

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Mediation Training at UNC Charlotte

Posted by Heidi Risser
on January 23, 2019

On Friday, January 11th, I had the opportunity to conduct a Mediation Training course, with Ketan Soni and Mark Riopel, for the department chairs of UNC Charlotte.  I was a little nervous to lecture in front of professional lecturers, but that nervousness was short lived.  The professors were very receptive to what we had to say.  I had a misconception going into this training that we family law attorneys deal with more serious issues and conflict than the department chairs of a university.  Was I wrong!  Given their reactions, I believe these department chairs deal with a similar level of conflict.  That means that this message about mediating conflict is more universal that I had believed.   

Mark, Ketan and I lectured for the first part of the day and conducted a few mock mediations at the end of the day, to give all the attendees some practice before tossing them back out into the world of conflict.  There are some very talented mediators among these professors.  Some are naturals, and some really incorporated our teaching into how they worked the problem.  As always, I was amazed at the various styles each person brought to mediation.  Some mediators used a bit of small talk to warm up the two sides.  Some used silence and observation to great effect.  I adore the fact that mediation is flexible to accommodate different styles and still be equally effective

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40 Hour Mediation Class

Posted by Heidi Risser
on November 1, 2018

On October 26th, Mark Riopel, Ketan Soni and I finished up our first 40-hour Mediation Training class.  We had a terrific class of attendees. All of us worked very hard over a two-week period. The moral and enthusiasm of the attendees remained high, even after four ten-hour days!

Ketan, Mark and I pose after teaching our 40-hour mediation training.

Ketan, Mark and I pose after teaching our 40-hour mediation training.

We enjoyed getting to know the students and learning why they want to become mediators. Most of the students in the class were lawyers. We also had several non-lawyers in attendance. It was inspiring to see them hone their mediation skills and become better mediators over the course of the class.

Sarah Kemble lent her help to the class - thank you Sarah!

Sarah Kemble was an enthusiastic attendee of the class – thank you Sarah!

We covered several topics that are pertinent in mediation during the class. We learned bargaining techniques, basic family law topics, Myers Briggs issues, and High Conflict issues. Additionally, mock mediations gave everyone a chance to practice new mediation skills.

Ann Kreindler Seigal was a fabulous, enthusiastic student - thank you Ann!

Ann Kreindler Seigal was a fabulous, enthusiastic student – thank you Ann!

Mark, Ketan and I were so pleased that our local mediation community supported our class by serving as mock mediation observers and guest speakers. We could not have asked for a better beginning to our mediation training. I cannot wait to offer this class again in the Spring!

For more information on mediation training, please visit our website here.

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